Privacy Policy
Last updated: January 2025
1. Introduction
DigitalPenta ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights.
2. Information We Collect
- Contact details: name, email, phone, company
- Marketing preferences and form submissions
- Usage data: pages visited, actions taken, device and browser information
- Cookies and tracking identifiers for analytics and advertising
3. How We Use Your Data
- To respond to enquiries and provide services
- To improve our website, products, and user experience
- To send marketing communications with your consent
- To measure campaign performance and prevent fraud
4. Legal Basis
We process data based on consent, contract performance, legitimate interests, and legal obligations, as applicable under Indian law and global best practices.
5. Cookies & Tracking
We use cookies, Google Analytics, Facebook Pixel, Hotjar, and Microsoft Clarity to understand usage and improve our services. You can manage preferences in your browser.
6. Data Sharing
We may share data with trusted processors (e.g., analytics, CRM, email providers) under strict agreements. We do not sell personal data.
7. Data Security
We implement technical and organizational measures to protect your information, including encryption, access controls, and regular audits.
8. Data Retention
We retain data only as long as necessary for the purposes outlined or as required by law.
9. Your Rights
- Access, correction, deletion of your data
- Withdrawal of consent and objection to processing
- Data portability (where applicable)
10. Contact Us
For privacy questions, contact: privacy@digitalpenta.com